Brantford, Ontario, Canada

Navjinder Kainthrai

Founder, Moga Web ·Product Manager, makemb.com

Product manager & web experience leader with 12+ years building digital web experiences for enterprise telecom.

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12+ Years experience

$1M+ Revenue growth

100% Lead-gen targets hit

About

Building web products people actually use.

Product manager and web experience leader with 12+ years driving digital product strategy across telecom and publishing. Track record of seven-figure revenue growth, 100% lead-generation target attainment, and cross-functional execution across Product, Engineering, Marketing, and Customer Experience teams. Deep expertise in conversion rate optimization, customer journey design, and platform ownership — with proven impact in subscription, lead-gen, and e-commerce contexts.

Experience

Where I've built and shipped.

A product and web experience career spanning telecom and publishing — now running my own studio and SaaS product.

Founder

Moga Web · Canada

Current Present

Founded and lead a Canadian web studio offering web development, UX/UI design, cloud management, and digital marketing.
Guide clients from discovery through launch — strategy, design, build, SEO/SEM, and ongoing technical support.
Own the studio’s product and technology direction alongside client relationships and end-to-end project delivery.

Product Manager

makemb.com · SaaS · Remote

Current Present

Own the product vision, roadmap, and backlog for makemb.com, a browser-based SaaS for compressing and splitting PDF files.
Drive discovery, prioritization, and cross-functional delivery across design and engineering.
Define and track KPIs, run experiments, and optimize the customer journey to grow the product.

Manager, Web Experience

Distributel (a Division of Bell Canada) · Toronto, ON

2019 – 2025

Led UX and CRO strategy for the multi-brand web portfolio, contributing to seven-figure revenue growth by optimizing conversion funnels through HubSpot and Salesforce.
Achieved 100% of lead-generation targets within budget by aligning Product, Marketing, Communications, and Customer Experience teams behind a unified funnel strategy.
Owned the product and technical roadmap for a multi-brand WordPress platform — modernized the stack, reduced manual operational effort by 30%, and standardized release processes across brands.
Directed the site performance program — optimized Core Web Vitals to sub-3-second load times and lifted SEO rankings by 10–20%.
Scaled Agile delivery in Jira and Confluence, shortening project cycles by 25% and establishing a centralized knowledge base for team scalability.
Served as primary interface between Marketing, Engineering, and Product on high-priority feature releases, technical audits, and vendor RFPs.

Senior Product Specialist / Media Developer

Pearson Canada · Toronto, ON

2011 – 2019

Drove integration of emerging technologies — including AI-driven personalization and modern JavaScript frameworks — into Learning Management System products, contributing to 80% market share through technical and experience differentiation.
Re-engineered product development workflows to accelerate release cycles by 50% while maintaining rigorous QA standards.
Led the digital transformation of legacy print content into interactive, data-driven digital learning products for the higher education sector.

Projects